Privacy Policy
Last updated: 1 January 2025
1. Introduction
Dr. Manoj Kumar ("we", "our", "us") operates https://www.drmanoj.in. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact our clinic. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
2. Information We Collect
We may collect personal information you voluntarily provide when booking appointments or contacting us, including: full name, phone number, email address, date of birth, and a brief description of your medical concern. We also automatically collect standard web analytics data (pages visited, browser type, IP address) via cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to: (a) schedule and confirm appointments; (b) respond to your queries; (c) send appointment reminders via SMS or WhatsApp if you opt in; (d) improve the website and user experience; (e) comply with legal and regulatory obligations.
4. Medical Information
Any health-related information you share with us is treated as strictly confidential and used solely to provide you with appropriate medical care. This information will not be sold, shared, or disclosed to any third party except as required by law or with your explicit written consent.
5. Cookies
Our website uses essential cookies to ensure proper functionality and analytics cookies (e.g., Google Analytics) to understand how visitors use the site. You may disable cookies in your browser settings; however, some parts of the website may not function correctly as a result.
6. Data Retention
We retain appointment request data for a period of 3 years from the date of your last interaction with us, after which it is securely deleted. Medical records, where maintained, are retained in accordance with applicable Indian medical regulations.
7. Third-Party Services
We may use third-party services including Google Analytics, WhatsApp Business API, and email hosting providers. These services have their own privacy policies, and we encourage you to review them. We do not sell your personal data to third parties.
8. Your Rights
You have the right to: (a) access the personal information we hold about you; (b) request correction of inaccurate data; (c) request deletion of your data (subject to legal obligations); (d) withdraw consent for marketing communications at any time.
9. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
10. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at: drmanoj@drmanoj.in or call +91 98765 43210.